Slide
Centre Interdisciplinaire
de Recherche et d’Innovation
en Cybersécurité et Société
de Recherche et d’Innovation
en Cybersécurité et Société
1.
Bouchard, S.; Pessanha, C. Torres; Tober, K. H.
Assessing telepresence when delivering psychotherapy in videoconference: relevance and test-retest reliability of the Telepresence Videoconference Scale Article de journal
Dans: Annual Review of CyberTherapy and Telemedicine, vol. 23, p. 70–75, 2025, ISSN: 15548716 (ISSN).
Résumé | Liens | BibTeX | Étiquettes: adult, agoraphobia, article, Client Satisfaction Questionnaire, cognitive behavioral therapy, discriminant validity, female, generalized anxiety disorder, human, major clinical study, male, panic, Patient Satisfaction, psychological rating scale, psychotherapy, questionnaire, social interaction, Telemedicine, telepresence, Telepresence in Videoconference Scale, Telepresence Videoconference Scale, telepsychotherapy, test retest reliability, Test-retest reliability, videoconference, videoconferencing
@article{bouchard_assessing_2025,
title = {Assessing telepresence when delivering psychotherapy in videoconference: relevance and test-retest reliability of the Telepresence Videoconference Scale},
author = {S. Bouchard and C. Torres Pessanha and K. H. Tober},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-105023903509&partnerID=40&md5=46afce3aea732a9501fc3a1096d67673},
issn = {15548716 (ISSN)},
year = {2025},
date = {2025-01-01},
journal = {Annual Review of CyberTherapy and Telemedicine},
volume = {23},
pages = {70–75},
abstract = {The increasing use of psychotherapy delivered via videoconference requires sound methods to assess clients' subjective experiences. Telepresence, defined as the feeling of being together in an online session despite the actual physical distance, is receiving increased attention as an important concept. The Telepresence in Videoconference Scale (TVS) assesses client telepresence during psychotherapy sessions and has been initially validated. However, its stability across sessions and its independence from the concept of treatment satisfaction need further evaluation. This paper presents an overview of studies using the TVS and examines the psychometric properties of the TVS in 65 adults (mean age = 39.9},
keywords = {adult, agoraphobia, article, Client Satisfaction Questionnaire, cognitive behavioral therapy, discriminant validity, female, generalized anxiety disorder, human, major clinical study, male, panic, Patient Satisfaction, psychological rating scale, psychotherapy, questionnaire, social interaction, Telemedicine, telepresence, Telepresence in Videoconference Scale, Telepresence Videoconference Scale, telepsychotherapy, test retest reliability, Test-retest reliability, videoconference, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
The increasing use of psychotherapy delivered via videoconference requires sound methods to assess clients' subjective experiences. Telepresence, defined as the feeling of being together in an online session despite the actual physical distance, is receiving increased attention as an important concept. The Telepresence in Videoconference Scale (TVS) assesses client telepresence during psychotherapy sessions and has been initially validated. However, its stability across sessions and its independence from the concept of treatment satisfaction need further evaluation. This paper presents an overview of studies using the TVS and examines the psychometric properties of the TVS in 65 adults (mean age = 39.9
2.
Cipolletta, S.; Tomaino, S.; Bouchard, S.; Berthiaume, M.; Manzoni, G.
Validation of the Italian Version of the Telepresence in Videoconference Scale (TVS) in a Sample of Psychologists and Psychotherapists During the COVID-19 Pandemic Article de journal
Dans: Clinical Psychology and Psychotherapy, vol. 31, no 3, 2024, ISSN: 10633995 (ISSN), (Publisher: John Wiley and Sons Ltd).
Résumé | Liens | BibTeX | Étiquettes: adult, coronavirus disease 2019, COVID-19, female, human, Humans, Italy, male, Middle Aged, online psychological interventions, pandemic, Pandemics, procedures, psychology, Psychometrics, psychometry, psychotherapist, Psychotherapists, psychotherapy, questionnaire, reproducibility, Reproducibility of Results, SARS-CoV-2, Severe acute respiratory syndrome coronavirus 2, Surveys and Questionnaires, Telemedicine, telepresence, Validation, videoconference, videoconferencing
@article{cipolletta_validation_2024,
title = {Validation of the Italian Version of the Telepresence in Videoconference Scale (TVS) in a Sample of Psychologists and Psychotherapists During the COVID-19 Pandemic},
author = {S. Cipolletta and S. Tomaino and S. Bouchard and M. Berthiaume and G. Manzoni},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85195533802&doi=10.1002%2fcpp.3015&partnerID=40&md5=255de2597dc6747136150f331ae970ab},
doi = {10.1002/cpp.3015},
issn = {10633995 (ISSN)},
year = {2024},
date = {2024-01-01},
journal = {Clinical Psychology and Psychotherapy},
volume = {31},
number = {3},
publisher = {John Wiley and Sons Ltd},
abstract = {Objective: Telepresence may play a fundamental role in establishing authentic interactions and relationships in online psychological interventions and can be measured by the Telepresence in Videoconference Scale (TVS), which was validated only with patients to date. This post hoc study aimed to validate the Italian version of the TVS with mental health professionals. Method: The Italian TVS was included in an online survey, whose primary aim was to assess the experiences of Italian psychologists and psychotherapists with online interventions during the first wave of the COVID-19 pandemic and was filled in by 296 participants (83.4% females, mean age = 42 years old). Results: Exploratory factor analysis supported the original factor structure only partially because the scale ‘Absorption’ (i.e., the feeling of losing track of time), as it was formulated, did not measure telepresence. Correlations were also explored between the TVS scales and some survey items pertaining to intimacy and emotional closeness to patients, comfort and positive as well as negative experiences with online interventions. Conclusion: The TVS may be a useful tool to measure physical and social telepresence in online interventions, both in patients and in professionals. © 2024 John Wiley & Sons Ltd.},
note = {Publisher: John Wiley and Sons Ltd},
keywords = {adult, coronavirus disease 2019, COVID-19, female, human, Humans, Italy, male, Middle Aged, online psychological interventions, pandemic, Pandemics, procedures, psychology, Psychometrics, psychometry, psychotherapist, Psychotherapists, psychotherapy, questionnaire, reproducibility, Reproducibility of Results, SARS-CoV-2, Severe acute respiratory syndrome coronavirus 2, Surveys and Questionnaires, Telemedicine, telepresence, Validation, videoconference, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
Objective: Telepresence may play a fundamental role in establishing authentic interactions and relationships in online psychological interventions and can be measured by the Telepresence in Videoconference Scale (TVS), which was validated only with patients to date. This post hoc study aimed to validate the Italian version of the TVS with mental health professionals. Method: The Italian TVS was included in an online survey, whose primary aim was to assess the experiences of Italian psychologists and psychotherapists with online interventions during the first wave of the COVID-19 pandemic and was filled in by 296 participants (83.4% females, mean age = 42 years old). Results: Exploratory factor analysis supported the original factor structure only partially because the scale ‘Absorption’ (i.e., the feeling of losing track of time), as it was formulated, did not measure telepresence. Correlations were also explored between the TVS scales and some survey items pertaining to intimacy and emotional closeness to patients, comfort and positive as well as negative experiences with online interventions. Conclusion: The TVS may be a useful tool to measure physical and social telepresence in online interventions, both in patients and in professionals. © 2024 John Wiley & Sons Ltd.
3.
Cipolletta, S.; Tomaino, S.; Bouchard, S.; Berthiaume, M.; Manzoni, G.
Validation of the Italian Version of the Telepresence in Videoconference Scale (TVS) in a Sample of Psychologists and Psychotherapists During the COVID-19 Pandemic Article de journal
Dans: Clinical Psychology and Psychotherapy, vol. 31, no 3, 2024, ISSN: 10633995 (ISSN).
Résumé | Liens | BibTeX | Étiquettes: adult, coronavirus disease 2019, COVID-19, female, human, Humans, Italy, male, Middle Aged, online psychological interventions, pandemic, Pandemics, procedures, psychology, Psychometrics, psychometry, psychotherapist, Psychotherapists, psychotherapy, questionnaire, reproducibility, Reproducibility of Results, SARS-CoV-2, Severe acute respiratory syndrome coronavirus 2, Surveys and Questionnaires, Telemedicine, telepresence, Validation, videoconference, videoconferencing
@article{cipolletta_validation_2024-1,
title = {Validation of the Italian Version of the Telepresence in Videoconference Scale (TVS) in a Sample of Psychologists and Psychotherapists During the COVID-19 Pandemic},
author = {S. Cipolletta and S. Tomaino and S. Bouchard and M. Berthiaume and G. Manzoni},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85195533802&doi=10.1002%2fcpp.3015&partnerID=40&md5=255de2597dc6747136150f331ae970ab},
doi = {10.1002/cpp.3015},
issn = {10633995 (ISSN)},
year = {2024},
date = {2024-01-01},
journal = {Clinical Psychology and Psychotherapy},
volume = {31},
number = {3},
publisher = {John Wiley and Sons Ltd},
abstract = {Objective: Telepresence may play a fundamental role in establishing authentic interactions and relationships in online psychological interventions and can be measured by the Telepresence in Videoconference Scale (TVS), which was validated only with patients to date. This post hoc study aimed to validate the Italian version of the TVS with mental health professionals. Method: The Italian TVS was included in an online survey, whose primary aim was to assess the experiences of Italian psychologists and psychotherapists with online interventions during the first wave of the COVID-19 pandemic and was filled in by 296 participants (83.4% females, mean age = 42 years old). Results: Exploratory factor analysis supported the original factor structure only partially because the scale ‘Absorption’ (i.e., the feeling of losing track of time), as it was formulated, did not measure telepresence. Correlations were also explored between the TVS scales and some survey items pertaining to intimacy and emotional closeness to patients, comfort and positive as well as negative experiences with online interventions. Conclusion: The TVS may be a useful tool to measure physical and social telepresence in online interventions, both in patients and in professionals. © 2024 John Wiley & Sons Ltd.},
keywords = {adult, coronavirus disease 2019, COVID-19, female, human, Humans, Italy, male, Middle Aged, online psychological interventions, pandemic, Pandemics, procedures, psychology, Psychometrics, psychometry, psychotherapist, Psychotherapists, psychotherapy, questionnaire, reproducibility, Reproducibility of Results, SARS-CoV-2, Severe acute respiratory syndrome coronavirus 2, Surveys and Questionnaires, Telemedicine, telepresence, Validation, videoconference, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
Objective: Telepresence may play a fundamental role in establishing authentic interactions and relationships in online psychological interventions and can be measured by the Telepresence in Videoconference Scale (TVS), which was validated only with patients to date. This post hoc study aimed to validate the Italian version of the TVS with mental health professionals. Method: The Italian TVS was included in an online survey, whose primary aim was to assess the experiences of Italian psychologists and psychotherapists with online interventions during the first wave of the COVID-19 pandemic and was filled in by 296 participants (83.4% females, mean age = 42 years old). Results: Exploratory factor analysis supported the original factor structure only partially because the scale ‘Absorption’ (i.e., the feeling of losing track of time), as it was formulated, did not measure telepresence. Correlations were also explored between the TVS scales and some survey items pertaining to intimacy and emotional closeness to patients, comfort and positive as well as negative experiences with online interventions. Conclusion: The TVS may be a useful tool to measure physical and social telepresence in online interventions, both in patients and in professionals. © 2024 John Wiley & Sons Ltd.
4.
Haddouk, L.; Bouchard, S.; Brivio, E.; Galimberti, C.; Trognon, A.
Assessing presence in videoconference telepsychotherapies: A complementary qualitative study on breaks in telepresence and intersubjectivity co-construction processes Article de journal
Dans: Annual Review of CyberTherapy and Telemedicine, vol. 2018, no 16, p. 118–123, 2018, ISSN: 15548716 (ISSN), (Publisher: Interactive Media Institute).
Résumé | Liens | BibTeX | Étiquettes: Acceptance of psychotherapy setting, adult, article, case report, clinical article, female, human, Intersubjectivity, male, preliminary data, psychodynamic psychotherapy, psychologist, qualitative research, telepresence, Videoconference telepsychotherapy, videoconferencing
@article{haddouk_assessing_2018,
title = {Assessing presence in videoconference telepsychotherapies: A complementary qualitative study on breaks in telepresence and intersubjectivity co-construction processes},
author = {L. Haddouk and S. Bouchard and E. Brivio and C. Galimberti and A. Trognon},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85067880450&partnerID=40&md5=31a955c5f9bbe03b1298ee90768fde91},
issn = {15548716 (ISSN)},
year = {2018},
date = {2018-01-01},
journal = {Annual Review of CyberTherapy and Telemedicine},
volume = {2018},
number = {16},
pages = {118–123},
publisher = {Interactive Media Institute},
abstract = {Assessing the efficacy of online psychotherapies is an important issue in eHealth. In the present research, we used an innovative approach to focus on the characteristics of breaks in interactions that impact the acceptance of the psychotherapy setting of a telepsychotherapy delivered in videoconference. We also tried to build a method to assess if the level of telepresence in online interactions would be influenced by the acceptance of the psychotherapy setting. Sessions of psychotherapy delivered in videoconference to two adults receiving CBT and two others receiving psychodynamic psychotherapy were analyzed to test the method. In this paper, we describe the methodology and illustrate preliminary results. An interactional grid was used to analyze verbal and non-verbal interactions, physical and social presence, and breaks in acceptance of the telepsychotherapy setting. This led to observe the interactional process of construction of enonciative co-presence, fundamental to allow people to experience intersubjectivity. This study is the first step towards a better understanding of the level of acceptance of the technological setting by patients and its influence on the interactions between them and psychologists. © 2018, Interactive Media Institute. All rights reserved.},
note = {Publisher: Interactive Media Institute},
keywords = {Acceptance of psychotherapy setting, adult, article, case report, clinical article, female, human, Intersubjectivity, male, preliminary data, psychodynamic psychotherapy, psychologist, qualitative research, telepresence, Videoconference telepsychotherapy, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
Assessing the efficacy of online psychotherapies is an important issue in eHealth. In the present research, we used an innovative approach to focus on the characteristics of breaks in interactions that impact the acceptance of the psychotherapy setting of a telepsychotherapy delivered in videoconference. We also tried to build a method to assess if the level of telepresence in online interactions would be influenced by the acceptance of the psychotherapy setting. Sessions of psychotherapy delivered in videoconference to two adults receiving CBT and two others receiving psychodynamic psychotherapy were analyzed to test the method. In this paper, we describe the methodology and illustrate preliminary results. An interactional grid was used to analyze verbal and non-verbal interactions, physical and social presence, and breaks in acceptance of the telepsychotherapy setting. This led to observe the interactional process of construction of enonciative co-presence, fundamental to allow people to experience intersubjectivity. This study is the first step towards a better understanding of the level of acceptance of the technological setting by patients and its influence on the interactions between them and psychologists. © 2018, Interactive Media Institute. All rights reserved.
5.
Bouchard, S.; Dumoulin, S.; Michaud, M.; Gougeon, V.
Telepresence experienced in videoconference varies according to emotions involved in videoconference sessions Article de journal
Dans: Annual Review of CyberTherapy and Telemedicine, vol. 9, no 1, p. 104–107, 2011, ISSN: 15548716.
Résumé | Liens | BibTeX | Étiquettes: adult, article, controlled study, emotion, female, human, human experiment, male, mental task, task performance, Telemedicine, telepresence, Verbal Behavior, videoconferencing
@article{bouchard_telepresence_2011-1,
title = {Telepresence experienced in videoconference varies according to emotions involved in videoconference sessions},
author = {S. Bouchard and S. Dumoulin and M. Michaud and V. Gougeon},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-83455200034&partnerID=40&md5=46d035fda13fc7d2b32c6b08341505a6},
issn = {15548716},
year = {2011},
date = {2011-01-01},
journal = {Annual Review of CyberTherapy and Telemedicine},
volume = {9},
number = {1},
pages = {104–107},
abstract = {Previous studies have linked telepresence to the strength of the therapeutic relationship experienced during telepsychotherapy. This finding comes as a surprise for many people who have been involved in a teleconference meeting, where telepresence is often considered weak. The aim of this study is to (re)evaluate the impact of emotional engagement on telepresence. Participants were randomly assigned to one of the two conditions: (a) emotionally charged verbal exchange first (followed by a more neutral verbal exchange), or (b) emotionally neutral verbal exchange first (followed by an emotionally charged verbal exchange). A distraction task was performed between the two verbal exchanges in videofoncerence. Results showed that verbal exchanges involving stronger emotions increase telepresence. These results may explain why telepresence is so high in telepsychotherapy.},
keywords = {adult, article, controlled study, emotion, female, human, human experiment, male, mental task, task performance, Telemedicine, telepresence, Verbal Behavior, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
Previous studies have linked telepresence to the strength of the therapeutic relationship experienced during telepsychotherapy. This finding comes as a surprise for many people who have been involved in a teleconference meeting, where telepresence is often considered weak. The aim of this study is to (re)evaluate the impact of emotional engagement on telepresence. Participants were randomly assigned to one of the two conditions: (a) emotionally charged verbal exchange first (followed by a more neutral verbal exchange), or (b) emotionally neutral verbal exchange first (followed by an emotionally charged verbal exchange). A distraction task was performed between the two verbal exchanges in videofoncerence. Results showed that verbal exchanges involving stronger emotions increase telepresence. These results may explain why telepresence is so high in telepsychotherapy.
6.
Bouchard, S.; Dumoulin, S.; Michaud, M.; Gougeon, V.
Telepresence experienced in videoconference varies according to emotions involved in videoconference sessions Article de journal
Dans: Annual Review of CyberTherapy and Telemedicine, vol. 9, no 1, p. 104–107, 2011, ISSN: 15548716.
Résumé | Liens | BibTeX | Étiquettes: adult, age, Age Factors, article, clinical trial, controlled clinical trial, controlled study, emotion, Emotions, female, human, human experiment, Humans, male, mental task, Middle Aged, randomized controlled trial, sex difference, Sex Factors, task performance, Telemedicine, telepresence, Verbal Behavior, videoconferencing
@article{bouchard_telepresence_2011,
title = {Telepresence experienced in videoconference varies according to emotions involved in videoconference sessions},
author = {S. Bouchard and S. Dumoulin and M. Michaud and V. Gougeon},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-83455200034&partnerID=40&md5=46d035fda13fc7d2b32c6b08341505a6},
issn = {15548716},
year = {2011},
date = {2011-01-01},
journal = {Annual Review of CyberTherapy and Telemedicine},
volume = {9},
number = {1},
pages = {104–107},
abstract = {Previous studies have linked telepresence to the strength of the therapeutic relationship experienced during telepsychotherapy. This finding comes as a surprise for many people who have been involved in a teleconference meeting, where telepresence is often considered weak. The aim of this study is to (re)evaluate the impact of emotional engagement on telepresence. Participants were randomly assigned to one of the two conditions: (a) emotionally charged verbal exchange first (followed by a more neutral verbal exchange), or (b) emotionally neutral verbal exchange first (followed by an emotionally charged verbal exchange). A distraction task was performed between the two verbal exchanges in videofoncerence. Results showed that verbal exchanges involving stronger emotions increase telepresence. These results may explain why telepresence is so high in telepsychotherapy.},
keywords = {adult, age, Age Factors, article, clinical trial, controlled clinical trial, controlled study, emotion, Emotions, female, human, human experiment, Humans, male, mental task, Middle Aged, randomized controlled trial, sex difference, Sex Factors, task performance, Telemedicine, telepresence, Verbal Behavior, videoconferencing},
pubstate = {published},
tppubtype = {article}
}
Previous studies have linked telepresence to the strength of the therapeutic relationship experienced during telepsychotherapy. This finding comes as a surprise for many people who have been involved in a teleconference meeting, where telepresence is often considered weak. The aim of this study is to (re)evaluate the impact of emotional engagement on telepresence. Participants were randomly assigned to one of the two conditions: (a) emotionally charged verbal exchange first (followed by a more neutral verbal exchange), or (b) emotionally neutral verbal exchange first (followed by an emotionally charged verbal exchange). A distraction task was performed between the two verbal exchanges in videofoncerence. Results showed that verbal exchanges involving stronger emotions increase telepresence. These results may explain why telepresence is so high in telepsychotherapy.